What my clients say

What my clients say

I just wanted to personally thank you for all that you did [managing our recent rebrand]. It is so great knowing we can rely on you to keep things moving forward, even if we as volunteer’s get otherwise distracted. Your recommendations… were brilliant and I feel that we absolutely had the best team working on the rebrand project – the resulting brand speaks for itself. And all of it came in, in line with the budgeted costs, which is of course so important for us. A really excellent job by you Emma. Thank you!

Jo Sorenson

Marketing Director, Beaconwild, Housing Non-profit

I engaged Emma to help us with direction for our social media strategy at Cifas. She interviews the team and also completed a full audit of our current social media activity, which included insightful analytics and some tips to get us started on improving the performance of our social activity.

The strategy she later provided was expertly aligned with the goals of the organisation, while giving us a wider knowledge of the social media platforms we use and how we can use them for our benefit.

We will be using her suggestions for months to come, and will happily go to her again for any digital marketing services we might need.

Will Marlow

Digital Content Manager, Cifas, Fraud Prevention

Emma at Biscuit Communications provides a range of marketing support and communications for Abbeyfield South Downs. This includes organic social media, paid social advertising, Google Ads and monthly blog content. We are very pleased indeed with Emma’s proactive commitment and targeted approach.

Nolan Taylor

CEO, Abbeyfield South Downs, Housing Charity

Total Office has had the pleasure of working with Emma over the last three years, sharing an approach that has been focused and driving a clear message. Emma has shared her 20 years’ experience guiding the launch of the Total Office website in 2022 with a strong sustainability message, which includes all the services we provide.

What sets Emma apart is her ability to understand our business at its core and to translate this into compelling content that speaks to our audience. Understanding the “Totally Possible” ethos across all touchpoints is of critical importance, ensuring the authenticity of the brand with a cohesive brand story.

Emma is a strategic thinker with excellent writing ability, always approaching things with calm, whilst remaining objective. If you are looking for someone who can bring clarity to your marketing, deliver outstanding results and make the whole process enjoyable, not a chore, Emma is your answer. She remains our go-to marketing partner at Total Office three years later.

Diane De Blasi

Managing Director, Total Office

Emma is creative, insightful, hardworking and inspiring to work with. We recently worked together on a social media campaign for Arthur’s Place, which supports young adults living with arthritis. Emma threw herself into it and brought some fantastic new content to Facebook, Twitter and Instagram. If we had more budget I would hire her in an instant. I hope to work again with her in the not too distant future.

Sarah Edwards

Director, Arthur’s Place

One of the things that makes Emma a pleasure to work with is her ability to understand a brand, and have the skills to develop it while hitting key objectives for the business. In fact, once briefed, I knew that I could rely on Emma to deliver. I look forward to working with her again and would recommend her to any organisation that is looking to develop their social media and digital marketing.

Victoria Lee

Managing Director, Socialee Media

When I set up Red Herring I didn’t hesitate to contact Emma for marketing support. I had worked with her previously and knew that she understands the b2b market and buying process.

Emma helped to build the Red Herring brand and was instrumental in establishing brand awareness in its niche. Through email segmentation we have been able to engage consistently with a targeted, high-value prospect list, achieving open rates 40% higher than the industry average. The LinkedIn sponsored campaign achieved opens of 125% over the benchmark rates.

Emma is knowledgeable, effective and makes it very easy! I have complete trust that she will deliver what’s required to deadline and cost – and come up with creative ways to engage my target audience.

Richard Morgan

Managing Director, Red Herring Business Services

If ever I need additional support when it comes to implementing our marketing plans, Emma is the first person I turn to. She has worked on a number of projects for me over the last couple of years including developing value propositions, personas, and copywriting for in-depth white papers, blogs, articles and email marketing.

Emma is 100% reliable and I know with absolute certainty she will deliver within the specified timescales, which can often be quite tight, and get it right first time.

Emma is an exemplary B2B marketer, and an absolute pleasure to work with.

Emma Kain Barrett

Marketing Manager, OfficeTeam

Emma has worked with and guided us through improving our own marketing communications. When this area is not your company’s focus, Emma brings a driven, dedicated service to help us to communicate regularly with our clients and prospects – and ensuring we get noticed.

Our business has worked with Emma on DM campaigns, digital newsletters, Linkedin posts, blogs and collateral support for all our communications and events. I would not hesitate in recommending Emma, we will continue working with her for the future and would not consider taking this in-house when the support we get works so well.

Nigel Copp

CEO, KPM Group

Emma is an experienced marketing professional whom I have no hesitation in recommending. She is adept at marketing planning and a well organised and self motivated individual. A strategic thinker, she can be relied upon to initiate and produce high quality, innovative campaigns on time and on budget. Whilst working for me at Adecco, she was responsible for all the marketing and branding for our London 2012 sponsorship – a huge task requiring tenacity, masses of patience and enormous attention to detail. She did a phenomenal job in getting the London 2012 co-branding plans established for Adecco and demonstrated extraordinary stakeholder management throughout this complicated and, often, difficult process. Emma is also a genuinely nice, even tempered person who works well under pressure, whilst remaining supportive of her colleagues.

Susan Yallop

Marketing & Communications Director, Adecco UK & Ireland

Emma is an exemplary marketing manager, communicator and a real people-person. The fact that our first project has gone so smoothly is testament to this. I’m already looking forward to the next piece of work we can collaborate on.

Ed Tallents

Group Account Director, Upbeat Productions & Hydrant

It is safe to say that Emma is one of the most knowledgeable and experienced marketers in her field. Her work ethic and passion for what she does is infectious. I would highly recommend Emma as she offers a proactive, creative and results-driven element to a team.

Jayne Holland-Payne

Marketing Director, The Change Group

Emma is an accomplished and professional marketeer, who brings with her a wealth of experience and knowledge. Whilst working for OfficeTeam, Emma delivered strategic and tactical marketing programmes to drive customer acquisition, retention and growth. Commercially focused and results driven, Emma has a very hands-on approach and is a real pleasure to work with. Her can-do attitude always brings a sense of calm in stressful situations and Emma brings enthusiasm and energy to all projects she is involved with. I would have no hesitation in recommending Emma.

Kelly de Silva

Marketing Director, OfficeTeam Group

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