Marketing agency for
Nonprofits & charities

A fully customisable marketing service for nonprofit organisations and charities who want consistent, strategic marketing activity without the full-time hire.

Need people to know about your mission, and actually act on it?

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You want more people to know who you are and what you do, but you don’t have the capacity to hire a full-time marketing lead.

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You know you need a proper marketing strategy, but you don’t have the expertise or time to build and run one effectively.

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You want to reach the people who need you, whether that’s filling spaces, changing behaviour, or getting your message in front of the right audience, and achieve more of your goals.

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You’re already juggling service delivery, funders and stakeholders, so marketing constantly falls to the bottom of the priority list.

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You’ve tried posting sporadically on social media but aren’t seeing it translate into real awareness or engagement with the people you’re trying to reach.

What if your organisation looked like this instead:

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You see awareness of your mission steadily growing, as targeted marketing brings the people you’re trying to reach straight to you, without you having to lift a finger.

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You notice your organisation’s profile rising in your sector, with more speaking opportunities, partnerships, and recognition coming your way.

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You confidently hand over exactly as much of your marketing as you need to, to a trusted expert who understands your mission and your goals.

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You have targeted marketing campaigns running consistently for your organisation, without having to manage any of the details yourself.

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You can focus entirely on delivering your mission while your marketing consistently works in the background.

You probably didn’t take on this role to become a marketing expert

Running a charity or nonprofit means often means wearing all the hats, but marketing doesn’t have to be one of them. With 25 years of marketing expertise behind me – including Digital Marketer of the Year, won for my work with Abbeyfield South Downs – you can confidently take marketing off your to-do list and know a professional has it covered.

Without consistent, strategic marketing, other causes get the visibility and the attention, while the people who need you never hear about you. 

Investing in marketing is investing directly in your mission.

Can you afford for your mission to stay invisible?

Introducing: Marketing done for you

A marketing agency for nonprofits and charities; we build a package of activities tailored to help you achieve your organisation’s goals.

Ditch the scattered marketing tasks. Instead, get a create a detailed, strategic marketing plan based around your mission and goals, and then watch as it’s implemented for you, on time and on budget.

This is for you, if:

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You’re a charity or nonprofit leader, trustee, or manager with responsibility for marketing and communications

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You don’t have an in-house marketing team, or your existing team would benefit from more capacity or experience

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You have a dedicated, ongoing marketing budget

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You want to raise your organisation’s profile and get consistent with your marketing

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You’d benefit from Marketing Director expertise for a fraction of the full-time cost.

How it works

You’ll have a marketing expert with 25 years’ experience to manage your marketing, at a fraction of the cost of a full-time hire. Working consistently will enable us to grow your reach, engage the people you’re trying to serve, and get your mission visible with content that communicates why your work matters. 

  • A detailed marketing plan and strategy
  • Tailored activity to suit your goals and budget
  • Weekly updates
  • Monthly report and forward planning
  • Access to my trusted team of freelance copywriters, designers, photographers, web designers, PRs and social media managers

How it works

You’ll have a marketing expert with 25 years’ experience to manage your marketing, at a fraction of the cost of a full-time hire. Working consistently will enable us to grow your reach, engage the people you’re trying to serve, and get your mission visible with content that communicates why your work matters. 

  • A detailed marketing plan and strategy
  • Tailored activity to suit your goals and budget
  • Weekly updates
  • Monthly report and forward planning
  • Access to my trusted team of freelance copywriters, designers, photographers, web designers, PRs and social media managers

What makes this different?

This is strategic, intentional, and mindful marketing that aligns with your mission and values. You’ll get:

  • A dedicated marketing partner who takes the time to truly understand your organisation and goals
  • Consistent, ongoing support that builds momentum rather than sporadic, reactive marketing
  • Access to a full range of marketing services without the cost of multiple hires
  • Regular reporting that demonstrates clear ROI and informs future strategy
  • A customisable approach that adapts as your organisation grows and evolves

Marketing done for you

My services cover a range of marketing functions. Done for you, so you don’t have to.

Strategy

Planning

Analysis

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Campaigns

Email Marketing

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Copywriting

Websites

Branding

Design

Social Media Strategy

Social Media Management

Paid Social Advertising

What clients say about working with me

“It is so great knowing we can rely on you to keep things moving forward, even if we as volunteer’s get otherwise distracted. I feel that we absolutely had the best team working on the rebrand project – the resulting brand speaks for itself. And all of it in line with the budgeted costs, which is of course so important for us. A really excellent job by you Emma. Thank you!”

Jo Sorenson – Marketing Director, Beaconwild

“If ever I need additional support when it comes to implementing our marketing plans, Emma is the first person I turn to. She is 100% reliable and I know with absolute certainty she will deliver within the specified timescales and get it right first time. Emma is an exemplary marketer, and an absolute pleasure to work with.”

Emma Kain Barrett – Marketing Manager

“Emma at Biscuit Communications provides a range of marketing support and communications for Abbeyfield South Downs. This includes organic social media, paid social advertising, Google Ads and monthly blog content. We are very pleased indeed with Emma’s proactive commitment and targeted approach.”

Nolan Taylor – CEO, Abbeyfield South Downs

“Emma is creative, insightful, hardworking and inspiring to work with. We worked together on a social media campaign for Arthur’s Place, which supports young adults living with arthritis. Emma threw herself into it and brought some fantastic new content to Facebook and Instagram. If we had more budget I would hire her in an instant.”

Sarah Edwards – Director, Arthur’s Place

Hi, I’m Emma 👋🏻

Biscuit loving, slow living, marketing expert.

After 25 years in marketing and 10 years of running my own business, I know what actually works for charities and nonprofits with a big mission and a small team. I’ve worked with global brands like Adecco and the London 2012 Olympics, right through to grassroots charities and start-ups with an idea and no audience.

I work 1:1 with clients and I’m in the weeds of helping mission-led organisations every day, along with my hand-picked team. I can tell you what’s going to have impact with the resources you have.

My Expertise and Recognition

  • Winner, Digital Marketer of the Year 2025-26 (Digital Women)
  • Winner, Marketing Coach of the Year, UK Enterprise Awards 2026
  • Winner, Best Boutique Marketing Consultancy, UK Enterprise Awards 2025
  • Member of the Chartered Institute of Marketing (MCIM)
  • Marketing Mentor for the Chartered Institute of Marketing

Work with me

Prices start from £600 per month, depending on your retainer package and the level of activity you require. The exact service is tailored to your specific goals, mission, and budget. Or you can find other ways to work with me below:

VIP Marketing Day

An intensive way to get your marketing sorted. One full day to work on whatever you need to move your mission forward.

Marketing Mapping Call

Have you got a marketing challenge that you’d love to discuss with an expert? Or maybe you need fresh eyes on your marketing plan.

Paid Social Ads Management

Choose a fully managed ads package for Facebook & Instagram to get your message out to new audiences.

Get in touch to discuss what you need and to book.

Ready to take marketing off your to-do list?

Let’s chat about your goals and how a marketing agency for nonprofits like mine can help you achieve them. 

Frequently asked questions

How does the retainer work?

We’ll agree on a monthly package of marketing services based on your specific needs and budget. This typically includes a core set of recurring activities plus the flexibility to add seasonal campaigns or special projects.

Will I be locked into a long contract?

I typically work on a 3-month initial commitment, then rolling monthly thereafter. This gives us enough time to build momentum and see results, while offering you flexibility as your organisation evolves.

Who will be doing the work?

I personally oversee all strategy and planning. Depending on your package, I may bring in specialist freelancers from my trusted network for specific tasks like graphic design or SEO, but I remain your main point of contact.

How will I know if it's working?

You’ll receive regular progress updates and detailed reports showing key metrics and results. We’ll have review meetings to assess performance and adjust the strategy as needed.

I already have some marketing materials. Can you work with those?

Absolutely! We’ll audit your existing assets and incorporate what’s working well into your new strategy, while identifying gaps or opportunities for improvement.

Can you explain the pricing structure?

Pricing starts at £600 per month for a basic package and scales based on the scope and intensity of marketing activities required. After our initial conversation, I’ll provide a quote based on your specific needs.

Still have questions?

Let’s have a chat over tea and biscuits to see if outsourced marketing is right for you. No pressure, just honest conversation about what you need and how I might be able to help.